Jeetu Patel: It’s going to happen. It’s just a matter of how fast and how big. Because everything is getting re-factored to the cloud, the amount of innovation that’s going to happen in analytics and models around security will fundamentally change. Security models are no longer going to just prevent something from happening. Security model is going to be real-time inventing, “When something happens, I will immediately know that this is happening. If there’s a behavior happening outside of the normal pattern, I will make you aware of it.” I think there’s going to be a huge amount of innovation that will go on in that area.
Sramana Mitra: For many generations of technology, security has been interesting as a startup field. Yet again, security is becoming critical because of a whole new scale and a whole new set of architectures developing.
Jeetu Patel: If we look at it as a cloud vendor, the second call that we deal with every customer is typically with someone from the security division. You first go out and do an overview call. If they really like the idea, they’re like, “Wow! This is something that could really help our users. Let’s make sure that we get you in front of our security groups so that they can verify whether or not you’re secure to our standards.” That’s a trend that’s actually caused a huge amount of investment. Customers have gotten far more sophisticated about the needs for security.
Sramana Mitra: Interesting. Anything else you want to add?
Jeetu Patel: Going to back your question, connected devices, knowledge worker productivity category, and security would be three. The fourth one is shared analytics that comes from the connected devices. I’m assuming that connected devices have a lot of analytics that go through them.
Sramana Mitra: I think that data trend is something that everybody’s tracking at this point – both data generated based on the current architecture and the data that is going to be vastly escalated because of the Internet of Things architecture.
Jeetu Patel: What you’re also seeing with applications in cloud and mobile re-factoring is there’s a lot more instrumentation of data even for the way that software gets used and as a result, the way that new software gets built. There’s a fundamental, philosophical, and psychological mindset shift that’s going to occur in the enterprise buying behavior. People are not going to look at an RFP and just check to see if they have a gazillion features that no one uses. It’s going to be much more consumption-based economy where the engagement of the software is what’s going to be measured much more so than the number of features a piece of software has.
We spend far more time in debating why some things shouldn’t get into our product, not because we don’t have the resources to code it. Building features is easy. It’s just the friction that a feature causes and how that overwhelms a user. It’s fundamentally transforming the way that people are thinking about how software consumption happens within large enterprises. Not from a product perspective but form a philosophical perspective, software consumption models will change within the enterprise as a result of SaaS.
Sramana Mitra: Thank you so much for your time.