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Thought Leaders in Cloud Computing: Jeetu Patel, GM of EMC Syncplicity (Part 3)

Posted on Sunday, Feb 9th 2014

Jeetu Patel: This kind of flexible hybrid cloud deployment model where security, privacy, compliance, and user experience are not sacrificed is going to be the major trend as applications get built. The cloud has made this third platform B where there are millions of applications available to billions of users. We want to make sure that these billions of users can get the same level of delight in using a consumer-grade application with utmost security and compliance. We also do not sacrifice IT manageability while they’re doing that.

Sramana Mitra: I think what you’re alluding to is cloud being a big driver in the consumerization of IT. Layered on top of that are the current accentuating privacy and security concerns that’s driving us back towards a more centralized model of private cloud from a more distributed model.

Jeetu Patel: Consumerization of IT is being interpreted in different ways. Let’s talk about that for a second. Typically, users want to make sure that they can use the most effective capabilities so they can be as productive as they can be. In fact, cloud has allowed people to fundamentally change work patterns through accessing tools and technologies rapidly. The consumerization of IT doesn’t mean that IT won’t get involved at all. It means that IT gets involved in a completely transparent way. That’s where the nuance and details come in. If you can provide manageability and security in a way that’s not intrusive to the user but in fact enhances the user experience and provides more analytics and predictive insights, then users will be more delighted with enterprise-sanctioned software. They don’t have to go through all the friction that the enterprises create if they don’t have enterprise-sanctioned software.

Sramana Mitra: Let’s talk about Syncplicity. How does that relate to the trends that we are discussing?

Jeetu Patel: The way people work is fundamentally changing. Syncplicity is at a convergence of many of these trends. What problem do people really want to solve today? People have multiple devices. They want to make sure that they can have their files and contents on any of the devices that they might have. They want to be able to seamlessly share that content with people both inside and outside their organizations.

They want to be able to get updates to software as easily as they get with consumer-grade applications in the cloud. What we needed to have was ability for people to get productive with their files and redefine the way people work with their files in the mobile, social, cloud area. Syncplicity has provided users a capability like Dropbox but much better on the user experience, enterprise IT-grade security, and compliance. People can go out and collaborate more effectively with each other.

Sramana Mitra: You cater to enterprises and help their employee base operate in a multi-device mode.

Jeetu Patel: To get more productive and to get their work done.

This segment is part 3 in the series : Thought Leaders in Cloud Computing: Jeetu Patel, GM of EMC Syncplicity
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